HP W2110/W2310 Series Products Chip Upgrade Notification

Published time:

2025-03-06

According to the monitoring of chip suppliers , HP released firmware version "20250219" on March 4, 2025, via its official website and Wi-Fi. This upgrade may affect the recognition of older chip versions in W2110/W2310 series printers.

【Printer Error】

【Test Result】

Consumables Product Series	Consumables OEM Model	Area	Firmware	Upgrade Method	Test Result
HP W2110 Series	H-W2110A	AMS/APJ	20250219	Wi-Fi Push/Official Website	Some serial numbers have been blacklisted.
HP W2110 Series	H-W2111A
HP W2110 Series	H-W2112A
HP W2110 Series	H-W2113A
HP W2110 Series	H-W2110X
HP W2110 Series	H-W2111X
HP W2110 Series	H-W2112X
HP W2110 Series	H-W2113X
HP W2110 Series	H-W2210A	EMEA
HP W2110 Series	H-W2211A
HP W2110 Series	H-W2212A
HP W2110 Series	H-W2213A
HP W2110 Series	H-W2210X
HP W2110 Series	H-W2211X
HP W2110 Series	H-W2212X
HP W2110 Series	H-W2213X
HP W2310 Series	H-W2310A	AMS/APJ
HP W2310 Series	H-W2311A
HP W2310 Series	H-W2312A
HP W2310 Series	H-W2313A
HP W2310 Series	H-W2410A	EMEA
HP W2310 Series	H-W2411A
HP W2310 Series	H-W2412A
HP W2310 Series	H-W2413A

【Solution】

1. Some older versions of HP W2110/W2310 series chips may experience issues.

2. Subsequent shipments of our products will be changed to upgraded chip.

3. We recommend customers inform end-users to disable HP Automatic Update and refrain from actively upgrading firmware from the official website to minimize firmware risks.

4. lf any recognition issues arise, please reach out to your sales manager immediately.

Zhuhai ZhongKai Imaging Products Co., Ltd.

March , 5, 2025

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