Replacement Chips for HP W1340&W1500 Series Product Update Notification

Published time:

2025-03-06

According to the monitoring of chip suppliers, HP has released firmware version "20250209" via its official website and Wi-Fi on March 4, 2025. This upgrade may affect the recognition of older chip versions in the W1340/W1500 series printers.

【Error Message】

【Test Result】

【Solution 】

1. Some older versions of HP W1340/W1500 series chips may experience issues.

2. Subsequent shipments of our products will be changed to upgraded chip.

3. We recommend customers inform end-users to disable HP Automatic Update and refrain from actively upgrading firmware from the official website to minimize firmware risks.

4. lf any recognition issues arise, please reach out to your sales manager immediately.

Zhuhai ZhongKai Imaging Products Co., Ltd.

March , 6,2025

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