Upgrade Notification for HP W2110 Series Chip Products

Published time:

2025-01-10

HP W2110 series products chip upgrade notification

According to the monitoring of chip suppliers , HP released firmware version 6.17.5.34-202412122146 on January 8, 2025, through its official website. This upgrade may trigger a “Non-HP chip detected”error in certain printers using 2100 series replacement chips.

【Printer Error】

【Test Result】

Consumables Product Series	Consumables OEM Model	Area	Firmware	Upgrade Method	Test Result
HP W2100 Series	W2100A	NA	6.17.5.34-202412122146	Official Website	Some serial numbers have been blacklisted.
HP W2100 Series	W2101A
HP W2100 Series	W2102A
HP W2100 Series	W2103A
HP W2100 Series	W2100X
HP W2100 Series	W2101X
HP W2100 Series	W2102X
HP W2100 Series	W2103X
HP W2100 Series	W2200A	EUR
HP W2100 Series	W2201A
HP W2100 Series	W2202A
HP W2100 Series	W2203A
HP W2100 Series	W2200X
HP W2100 Series	W2201X
HP W2100 Series	W2202X
HP W2100 Series	W2203X
HP W2100 Series	W2300A	AP/ME
HP W2100 Series	W2301A
HP W2100 Series	W2302A
HP W2100 Series	W2303A
HP W2100 Series	W2300X				No impact.
HP W2100 Series	W2301X
HP W2100 Series	W2302X
HP W2100 Series	W2303X

【Solution】

1. Some older versions of HP 2100 series chips may experience issues. However, the W2300 series

remains unaffected. For specific details, contact your sales manager.

2. Subsequent shipments of our products will be changed to upgraded chip.

3. Older chip versions within these models may experience compatibility issues. For more details,please contact your sales manager.

4. Please advise end-users not to manually upgrade firmware from the official website and disable the HP Automatic Update to minimize the upgrade risk.

5. If customers have found the involved products cannot be recognized by their applicable printers.Please contact our sales manager immediately.

Zhuhai ZhongKai Imaging Products Co., Ltd.

January 9th, 2025

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