HP W2100/W2310 Series products chip upgrade notification
Published time:
2024-10-24
HP W2100/W2310 Series products chip upgrade notification
According to the monitoring of chip suppliers , HP released firmware version "20240904" on October 23rd, 2024, via its official website and Wi-Fi. This upgrade may affect the recognition of older chip versions inW2110/W2310 series printers.
【Printer Message】
【Test Result】
Consumables Product Series | Consumables OEM Model | Area | Firmware | Upgrade Method | Test Result |
HP W2110 Series | W2110A | AMS/APJ | 20240904 | Wi-Fi Push/ Official Website | Some older replacement chips have been impacted. |
HP W2110 Series | W2111A | ||||
HP W2110 Series | W2112A | ||||
HP W2110 Series | W2113A | ||||
HP W2110 Series | W2110X | ||||
HP W2110 Series | W2111X | ||||
HP W2110 Series | W2112X | ||||
HP W2110 Series | W2113X | ||||
HP W2110 Series | W2210A | EMEA | |||
HP W2110 Series | W2211A | ||||
HP W2110 Series | W2212A | ||||
HP W2110 Series | W2213A | ||||
HP W2110 Series | W2210X | ||||
HP W2110 Series | W2211X | ||||
HP W2110 Series | W2212X | ||||
HP W2110 Series | W2213X | ||||
HP W2310 Series | W2310A | AMS/APJ | |||
HP W2310 Series | W2311A | ||||
HP W2310 Series | W2312A | ||||
HP W2310 Series | W2313A | ||||
HP W2310 Series | W2410A | EMEA | |||
HP W2310 Series | W2411A | ||||
HP W2310 Series | W2412A | ||||
HP W2310 Series | W2413A |
【Solution】
1. Subsequent shipments of our products will be changed to upgraded chip.
2. Older chip versions within these models may experience compatibility issues. For more details,please contact your sales manager.
3. Please advise end-users not to manually upgrade firmware from the official website and disable the HP Automatic Update to minimize the upgrade risk.
4. If customers have found the involved products cannot be recognized by their applicable printers.Please contact our sales manager immediately.
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