HP CF289 series products chip upgrade notification
Published time:
2023-06-25
HP CF289 series products chip upgrade notification
According to the monitoring of chip suppliers, HP released new firmware 002_2322C on 21th June 2023 for printers using CF289 series
cartridges via their official website. Following the upgrade, printers may encounter an error "Non-HP Chip Detected".
【Error Code】
【Test Result】
Consumables Product Series |
Consumables OEM Model |
Area |
latest Firmware |
Upgrade method |
Test Result |
HP CF289 series |
H-CF258A |
AMS |
002_2322C
002_2322C
|
Official website |
Some serial numbers have been blocked
|
HP CF289 series |
H-CF258X |
||||
HP CF289 series |
H-CF259A |
EMEA |
|||
HP CF289 series |
H-CF259X |
||||
HP CF289 series |
H-CF276A |
APJ(EX.CHN/IN) |
|||
HP CF289 series |
H-CF276X |
||||
HP CF289 series |
H-W2020A |
AMS |
|||
HP CF289 series |
H-W2021A |
||||
HP CF289 series |
H-W2022A |
||||
HP CF289 series |
H-W2023A |
||||
HP CF289 series |
H-W2020X |
||||
HP CF289 series |
H-W2021X |
||||
HP CF289 series |
H-W2022X |
||||
HP CF289 series |
H-W2023X |
||||
HP CF289 series |
H-W2030A |
EMEA |
|||
HP CF289 series |
H-W2031A |
||||
HP CF289 series |
H-W2032A |
EMEA |
|||
HP CF289 series |
H-W2033A |
||||
HP CF289 series |
H-W2030X |
||||
HP CF289 series |
H-W2031X |
||||
HP CF289 series |
H-W2032X |
||||
HP CF289 series |
H-W2033X |
||||
HP CF289 series |
H-W2040A |
APJ |
|||
HP CF289 series |
H-W2041A |
||||
HP CF289 series |
H-W2042A |
||||
HP CF289 series |
H-W2043A |
||||
HP CF289 series |
H-W2040X |
||||
HP CF289 series |
H-W2041X |
||||
HP CF289 series |
H-W2042X |
||||
HP CF289 series |
H-W2043X |
【Solution 】
1. Subsequent shipments of our products will be changed to upgraded chip.
2. Please sell stock as soon as possible or return it to us for upgrade.
3. Please advise end-users not to manually upgrade firmware from the official website and disable the HP Automatic Update to minimize the upgrade risk.
4. If customers have found the involved products cannot be recognized by their applicable printers.
Please contact our sales manager immediately.
Zhuhai ZhongKai Imaging Products Co., Ltd
June, 21, 2023
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