HP CF289 series products chip upgrade notification

Published time:

2023-06-25

HP CF289 series products chip upgrade notification

According to the monitoring of chip suppliers, HP released new firmware 002_2322C on 21th June 2023 for printers using CF289 series

cartridges via their official website.  Following the upgrade, printers may encounter an error "Non-HP Chip Detected".

 

【Error Code】

【Test Result】

Consumables Product Series

Consumables OEM Model

Area

latest Firmware

Upgrade method

Test Result

HP CF289 series

H-CF258A

AMS

 

 

002_2322C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

002_2322C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Official website

 

 

 

 

 

 

 

 

 

 

Some serial numbers have been blocked

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HP CF289 series

H-CF258X

HP CF289 series

H-CF259A

EMEA

HP CF289 series

H-CF259X

HP CF289 series

H-CF276A

APJ(EX.CHN/IN)

HP CF289 series

H-CF276X

HP CF289 series

H-W2020A

AMS

HP CF289 series

H-W2021A

HP CF289 series

H-W2022A

HP CF289 series

H-W2023A

HP CF289 series

H-W2020X

HP CF289 series

H-W2021X

HP CF289 series

H-W2022X

HP CF289 series

H-W2023X

HP CF289 series

H-W2030A

EMEA

HP CF289 series

H-W2031A

HP CF289 series

H-W2032A

EMEA

HP CF289 series

H-W2033A

HP CF289 series

H-W2030X

HP CF289 series

H-W2031X

HP CF289 series

H-W2032X

HP CF289 series

H-W2033X

HP CF289 series

H-W2040A

 

 

APJ

HP CF289 series

H-W2041A

HP CF289 series

H-W2042A

HP CF289 series

H-W2043A

HP CF289 series

H-W2040X

HP CF289 series

H-W2041X

HP CF289 series

H-W2042X

HP CF289 series

H-W2043X

 

【Solution 】

1. Subsequent shipments of our products will be changed to upgraded chip.

2. Please sell stock as soon as possible or return it to us for upgrade.

3. Please advise end-users not to manually upgrade firmware from the official website and disable the HP Automatic Update to minimize the upgrade risk.

4. If customers have found the involved products cannot be recognized by their applicable printers.

Please contact our sales manager immediately.  

 

Zhuhai ZhongKai Imaging Products Co., Ltd

             June, 21, 2023

 

 

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