About the chip upgrade of HP CF289 series products

Published time:

2022-12-08

About the chip upgrade of HP CF289 series products
According to the monitoring of chip suppliers, found that HP released new firmware 002_2247A on its official
website on December 5, 2022, resulting in the CF289 series replacement chips on the market unrecognized by its
applicable printers.

【Error Code】

【Product Verification】

Consumables Product Series	Consumables OEM Model	Area	Firmware	Test Result
HP CF289 series	CF258A	North America/Latin America	002_2247A 002_2247A	Some serial numbers have been blocked Some serial numbers have been blocked
HP CF289 series	CF258X	North America/Latin America
HP CF289 series	CF259A	Europe/Russia/Middle East/Africa
HP CF289 series	CF259X	Europe/Russia/Middle East/Africa
HP CF289 series	CF276A	Asia Pacific (except China and India)
HP CF289 series	CF276X	Asia Pacific (except China and India)
HP CF289 series	W2020A	North America/Latin America
HP CF289 series	W2021A
HP CF289 series	W2023A
HP CF289 series	W2022A
HP CF289 series	W2021X
HP CF289 series	W2023X
HP CF289 series	W2022X
HP CF289 series	W2030A	Europe/Russia/Middle East/Africa
HP CF289 series	W2031A
HP CF289 series	W2033A
HP CF289 series	W2032A
HP CF289 series	W2030X
HP CF289 series	W2031X
HP CF289 series	W2033X
HP CF289 series	W2032X
HP CF289 series	W2040A	Asia Pacific/ Japan
HP CF289 series	W2041A
HP CF289 series	W2043A
HP CF289 series	W2042A
HP CF289 series	W2040X
HP CF289 series	W2041X
HP CF289 series	W2043X
HP CF289 series	W2042X

【Solution】

Subsequent shipments of our products will be changed to upgraded chip.
Please sell stock as soon as possible or return it to us for upgrade.
Inform end users not to carry out firmware upgrades to avoid affecting the normal use of their toner cartridge.
If customers have found the involved products cannot be recognized by their applicable printers. Please contact your sales manager immediately.

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